Desafíos del Branding en la Tercera Aproximación del Marketing
HTML
EPUB
PDF
XML

Palabras clave

Marketing eras
branding
co-creation
purpose-driven business Marketing
Era
Branding
co-creación
marcas con propósito

Cómo citar

Goldsack Trebilcock, sebastian, & Leroux , S. . (2025). Desafíos del Branding en la Tercera Aproximación del Marketing: Un Enfoque Bottom-Up. IROCAMM - International Review Of Communication And Marketing Mix, 8(1), 129–158. https://doi.org/10.12795/IROCAMM.2025.v08.i01.07
Recibido 2024-09-04
Aceptado 2024-12-19
Publicado 2025-02-01
Visualizaciones
  • Resumen 125
  • HTML 27
  • EPUB 5
  • PDF 161
  • XML 8
  • PDF 0

Resumen

Los modelos de construcción de marcas han evolucionado a medida que las teorías del marketing se han desarrollado, incorporando nuevas variables. Inicialmente, el enfoque estaba en la recordación de marca, pero actualmente se ha ampliado hacia el rol social que las marcas deben cumplir. Este cambio reconoce tres principales aproximaciones. En primer lugar, la relación de control que las empresas creían tener sobre la marca se basaba en una lógica impositiva, conocida como "Top Down". Sin embargo, con el tiempo, este enfoque ha dado paso a un modelo de co-creación desde un contexto sociocultural, denominado "Bottom Up". En este ensayo se analizan las características y variables clave de cada etapa. Finalmente, se examinan los desafíos estratégicos que implica este cambio en los procesos y modelos de construcción de marca, donde las dinámicas tradicionales de control se ven alteradas y las marcas deben adaptarse a un entorno más participativo y colaborativo.

https://doi.org/10.12795/IROCAMM.2025.v08.i01.07
HTML
EPUB
PDF
XML

Citas

Aaker, D. A., & Álvarez de Blanco, R. M. (1995). Estatura de la marca: medir el valor por productos y mercados. Harvard-Deusto Business Review, (69), 74-87.

Aaker, D. A. (1996). Measuring brand equity across products and markets. California Management Review, 38(3), 102-120. https://doi.org/10.2307/41165845

Aaker, D. A. (1991). Managing brand equity. The Free Press.

Aaker, D. A. (2006). Manage brand equity: Capitalizing on the value of a brand name. The Free Press.

Aaker, D. A., & Shansby, J. G. (1982). Positioning your product. Business Horizons, (May-June), 56-62.

Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise. Journal of Consumer Research, 13(4), 411-454. https://doi.org/10.1086/209080

Allen, C., Fournier, S., & Miller, F. (2008). Brands and their meaning makers. In C. P. Haugtvedt, P. Herr, & F. R. Kardes (Eds.), Handbook of Consumer Psychology (pp. 781-822). Taylor & Francis.

Anderson, B. (1983). Imagined communities: Reflections on the origin and spread of nationalism. Verso.

Kjeldgaard, D., & Askegaard, S. (2006). The glocalization of youth culture: The global youth segment as structures of common difference. Journal of Consumer Research, 33(2), 231-247. https://doi.org/10.1086/506304

Bahadir, S. C., Bharadwaj, S. G., & Srivastava, R. K. (2008). Financial value of brands in mergers and acquisitions: Is value in the eye of the beholder? Journal of Marketing, 72(6), 49-64. https://doi.org/10.1509/jmkg.72.6.049

Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139-168.

Blas Jiménez, B. (2014). Diccionario de administración y finanzas. Palibrio.

Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2011). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 14(3), 252-271.

Cayla, J., & Eckhardt, G. (2008). Asian brands and the shaping of a transnational imagined community. Journal of Consumer Research, 35(2), 216-230. https://doi.org/10.1086/587629

Dewar, C., Keller, S., & Malhotra, V. (2022). CEO excellence: The six mindsets that distinguish the best leaders from the rest. Scribner.

Elías-Zambrano, R., Jiménez-Marín, G., & García-Medina, I. (2018). Advertising digital, storytelling, and transmedia narrative: Consumer educommunication. Razón y Palabra, 22(101), 467-478.

Elliott, R. (1994). Exploring the symbolic meaning of brands. British Journal of Management, 5(s1), S13-S19. https://doi.org/10.1111/j.1467-8551.1994.tb00126.x

Erdem, T., & Swait, J. (2004). Brand credibility, brand consideration, and choice. Journal of Consumer Research, 31(1), 191-198.

Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343-373.

Fournier, S. (2009). Lessons learned about consumers’ relationships with their brands. In J. L. Aaker, D. W. Schouten, & S. M. Fournier (Eds.), Handbook of Brand Relationships (pp. 5-23). M.E. Sharpe.

Fournier, S., & Avery, J. (2011). The uninvited brand. Business Horizons, 54(3), 193-207.

Freeman, R. E. (2010). Strategic management: A stakeholder approach. Cambridge University Press.

García Echavarría, S. (1994). Teoría económica para la empresa. Díaz de Santos.

Gensler, S., Völckner, F., Liu-Thompkins, Y., & Wiertz, C. (2013). Managing brands in the social media environment. Journal of Interactive Marketing, 27(4), 242-256.

Gómez, M., & Chávez, R. (2019). Building engagement through corporate social responsibility: The role of multistakeholder partnerships. Journal of Business Ethics, 159(3), 837-850.

Gulati, R. (2022). Deep purpose: The heart and soul of high-performance companies. Harper Business.

Gobe, M. (2002). Citizen brands: 10 commandments for transforming brand culture in a consumer democracy. Allworth Press.

Gough, D., Oliver, S., & Thomas, J. (2017). An Introduction to Systematic Reviews (2nd ed.). SAGE Publications.

Hajdas, M., & Kłeczek, R. (2021). The real purpose of purpose-driven branding: Consumer empowerment and social transformations. Journal of Brand Management, 28(4), 359-373. https://doi.org/10.1057/s41262-021-00231-z

Halliday, M. A. K. (1978). Language as social semiotic: The social interpretation of language and meaning. Edward Arnold.

Halliday, M. A. K. (2004). Language as social semiotic: The social interpretation of language and meaning. Edward Arnold.

Hatch, M. J., & Rubin, J. (2006). The hermeneutics of branding. Journal of Brand Management, 14(1/2), 40-59.

Hatch, M. J., & Schultz, M. (2004). Organizational identity: A reader. Oxford University Press.

Haytko, D. L., & Thompson, C. J. (1997). Journal of consumer research. Journal of Consumer Research.

Heller, R. (2000, January 24). Can this woman do a Gucci on Burberry? Forbes.

Hollebeek, L. D. (2011). Demystifying customer brand engagement: Exploring the loyalty nexus. Journal of Marketing Management, 27(7–8), 785–807. https://doi.org/10.1080/0267257X.2010.500132

Holt, D. B. (2002). Why brands cause trouble? A dialectical theory of consumer culture and branding. Journal of Consumer Research, 29(1), 70-89. https://doi.org/10.1086/339922

Holt, D. B. (2004). How is cultural branding different. HBR Press, Chapter 2.

Holt, D. (2012). The journey of a ‘green’ micro-enterprise. The Green Planet.

Holt, D. (2016). Branding in the age of social media. Harvard Business Review.

Hopewell, N. (2005). Generate brand passion. Marketing News, 39(9), 1.

Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. Journal of Consumer Research, 17(2), 141-148. https://doi.org/10.1086/208544

Iglesias, O., & Bonet, E. (2012). Persuasive brand management: How managers can influence brand meaning when they are losing control over it. Journal of Organizational Change Management, 25(2), 251–264. https://doi.org/10.1108/09534811211213937

Iglesias, O., & Ind, N. (2020). Towards a theory of brand co-creation with implications for brand governance. Journal of Business Research, 121, 567–576. https://doi.org/10.1016/j.jbusres.2020.01.022

Iglesias, O., Ind, N., & Alfaro, M. (2013). The organic view of the brand: A brand value co-creation model. Journal of Brand Management, 20(8), 670-688. https://doi.org/10.1057/bm.2013.8

Jiménez-Marín, G., & Checa, A. (2021). Teoría y práctica del consumo. Síntesis.

Kapferer, J., & Thoenig, J.-C. (1989). Strategic brand management. Kogan Page.

Kapferer, J. (2008). The new strategic brand. Kogan Page.

Keller, K. L. (1993). Conceptualizing, measuring, managing customer-based brand equity. Journal of Marketing, 57(1), 1-22. https://doi.org/10.1177/002224299305700101

Keller, K. L. (2003). Brand synthesis: The multidimensionality of brand knowledge. Journal of Consumer Research, 29(4), 595-600. https://doi.org/10.1086/346254

Keller, K. L., & Lehmann, D. R. (2005). Cómo crean valor las marcas. Harvard Deusto Marketing y Ventas, 67, 6-13. https://dialnet.unirioja.es/servlet/articulo?codigo=1125540

Keller, K. L. (1998). Strategic brand management: Building, measuring, and managing brand equity. Prentice Hall.

Keller, K. L. (2013). Strategic brand management: Global edition (4th ed.). Pearson Education.

Keller, K. L., & Swaminathan, V. (2020). Strategic brand management: Building, measuring, and managing brand equity. Pearson.

Kemper, J. A., & Ballantine, P. W. (2019). What do we mean by sustainability marketing? Journal of Marketing Management, 35(3–4), 277–309. https://doi.org/10.1080/0267257X.2019.1573845

Kohli, C., & Leuthesser, L. (2001). Brand equity: Capitalizing on intellectual capital. Business Horizons, 44(3), 25-33. https://doi.org/10.1016/S0007-6813(01)80022-2

Kotler, P. (2021). Marketing 5.0: Tecnología para la humanidad. Wiley.

Kozinets, R. V. (2001). Utopian enterprise: Articulating the meaning of Star Trek’s culture of consumption. Journal of Consumer Research, 28(1), 67-88. https://doi.org/10.1086/321948

Labrecque, L. I., Vor dem Esche, J., Mathwick, C., Novak, T. P., & Hofacker, C. F. (2013). Consumer power: Evolution in the digital age. Journal of Interactive Marketing, 27(4), 257-269. https://doi.org/10.1016/j.intmar.2013.09.002

Lane, K., & Lehmann, D. (2006). Brands and branding: Research findings and future priorities. Marketing Science Institute Research Generation Conference.

Lears, T. J. J. (1995). Cultural history of advertising: Branding and the rise of modern consumer society. Journal of Consumer Research.

Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96. https://doi.org/10.1509/jm.15.0420

Luedicke, M. K., et al. (2010). Consumer identity work as moral protagonism: How myth and ideology animate a brand-mediated moral conflict. Journal of Consumer Research, 36(6), 1016-1032. https://doi.org/10.1086/644761

McCracken, G. (1986). Culture and consumption: A theoretical account of the structure and movement of the cultural meaning of consumer goods. Journal of Consumer Research, 13(1), 71–84. https://doi.org/10.1086/209048

Macdonald, E. K., & Sharp, B. M. (2000). Brand awareness effects on consumer decision making for a common, repeat-purchase product: A replication. Journal of Business Research, 48(1), 5–15. https://doi.org/10.1016/S0148-2963(98)00070-8

Merz, M. A., He, Y., & Vargo, S. L. (2009). The evolving brand logic: A service-dominant logic perspective. Journal of the Academy of Marketing Science, 37(3), 328–344. https://doi.org/10.1007/s11747-009-0143-3

Morhart, F. M., Malär, L., Guevremont, A., Girardin, F., & Grohmann, B. (2015). Brand authenticity: An integrative framework and measurement scale. Journal of Consumer Psychology, 25(2), 200–218. https://doi.org/10.1016/j.jcps.2014.11.006

Muñiz, A. M., Jr., & O`Guinn, T. (2001). Brand community. Journal of Consumer Research, 27(4), 412–432. https://doi.org/10.1086/319618

Ocean Tomo. (2022, March 30). Intangible asset market value study. Ocean Tomo. https://oceantomo.com/intangible-asset-market-value-study/

O`Guinn, T. C., & Muñiz, A. M. (2004). Strong brands, strong relationships. Journal of Marketing Management, 20(7-8), 565–582. https://doi.org/10.1362/0267257041838715

Ozanne, J. L., & Murray, J. B. (1995). Uniting critical theory and public policy to create the reflexively defiant consumer. Journal of Consumer Research, 22(1), 15–31. https://doi.org/10.1086/209432

Parguel, B., Benoît-Moreau, F., & Larceneux, F. (2011). How sustainability ratings might deter ‘greenwashing’: A closer look at ethical corporate communication. Journal of Business Ethics, 102(1), 15–28. https://doi.org/10.1007/s10551-011-0901-2

Park, C. W., Milberg, S., & Lawson, R. (1991). Evaluation of brand extensions: The role of product feature similarity and brand concept consistency. Journal of Consumer Research, 18(2), 185–193. https://doi.org/10.1086/209251

Percy, L., & Rossiter, J. R. (1992). A model of brand awareness and brand attitude advertising strategies. Journal of Marketing, 56(3), 52–68. https://doi.org/10.1177/002224299205600304

Petticrew, M., & Roberts, H. (2006). Systematic Reviews in the Social Sciences: A Practical Guide. Blackwell Publishing.

Porter, M. E., & Kramer, M. R. (2011). Creating shared value. Harvard Business Review, 89(1–2), 62–77.

Kotler, P., Kartajaya, H., & Setiawan, I. (2010). Marketing 3.0: From products to customers to the human spirit. Wiley.

Richins, M. L. (1994). Special possessions and the expression of material values. Journal of Consumer Research, 21(3), 522–533. https://doi.org/10.1086/209415

Ries, A., & Trout, J. (2002). Posicionamiento: La batalla por su mente. McGraw Hill Interamericana.

Roberts, K. (2005). Lovemarks: el futuro más allá de las marcas. Empresa Activa.

Schmitt, B. (2012). The consumer psychology of brands. Journal of Consumer Psychology, 22(1), 7–17. https://doi.org/10.1016/j.jcps.2011.09.005

Solomon, M. R. (1983). The role of products as social stimuli: A symbolic interactionism perspective. Journal of Consumer Research, 10(3), 319–329. https://doi.org/10.1086/208971

Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Sage Publications.

Srivastava, R. K., Shervani, T. A., & Fahey, L. (1998). Market-based assets and shareholder value: A framework for analysis. Journal of Marketing, 62(1), 2–18. https://doi.org/10.1177/002224299806200102

Roper, S., & Davies, G. (2007). The corporate brand: Dealing with multiple stakeholders. Journal of Marketing Management, 23(1–2), 75–90. https://doi.org/10.1362/026725707X178567

Thompson, C. J., Pollio, H. R., & Locander, W. B. (1994). The spoken and the unspoken: A hermeneutic approach to understanding the cultural viewpoints that underlie consumers' expressed meanings. Journal of Consumer Research, 21(3), 432–452. https://doi.org/10.1086/209409

Thompson, C. J. (1997). Interpreting consumers: A hermeneutical framework for deriving marketing insights from the texts of consumers’ consumption stories. Journal of Marketing Research, 34(4), 438–455. https://doi.org/10.1177/002224379703400403

Tijani, U. M., Balogun, M. T., & Oyekunle, O. T. (2023). Efectos del valor de la marca de servicios en una marca de comida rápida en Nigeria. IROCAMM - International Review of Communication and Marketing Mix, 6(2), 99–113. https://doi.org/10.12795/IROCAMM.2023.v06.i02.05

Torelli, C. J., Monga, A. B., & Kaikati, A. M. (2012). Doing poorly by doing good: Corporate social responsibility and brand concepts. Journal of Consumer Research, 38(5), 948–963. https://doi.org/10.1086/660851

Vargo, S. L., & Lusch, R. F. (2016). Institutions and axioms: An extension and update of service-dominant logic. Journal of the Academy of Marketing Science, 44(1), 5–23. https://doi.org/10.1007/s11747-015-0456-3

Vredenburg, J., Kapitan, S., Spry, A., & Kemper, J. A. (2020). Woke washing: Misleading the public about corporate social performance. Journal of Business Research, 114, 338–346. https://doi.org/10.1016/j.jbusres.2020.04.019

Webster Jr, F. E., & Keller, K. L. (2004). A roadmap for branding industrial markets. Marketing Science Institute.

Wipperfurth, A. (2005). Brand hijack: Marketing without marketing. Portfolio.

Creative Commons License

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.

Derechos de autor 2025 IROCAMM - International Review Of Communication And Marketing Mix

Descargas

Métricas

Vistas del PDF
161
Feb 01 '25Feb 04 '25Feb 07 '25Feb 10 '25Feb 13 '25Feb 16 '25Feb 19 '25Feb 22 '25Feb 25 '25Feb 28 '25Mar 01 '2532
|
Vistas del HTML
27
Feb 01 '25Feb 04 '25Feb 07 '25Feb 10 '25Feb 13 '25Feb 16 '25Feb 19 '25Feb 22 '25Feb 25 '25Feb 28 '25Mar 01 '255.0
|
Vistas de otros formatos
13
Feb 01 '25Feb 04 '25Feb 07 '25Feb 10 '25Feb 13 '25Feb 16 '25Feb 19 '25Feb 22 '25Feb 25 '25Feb 28 '25Mar 01 '253.0
|