He quality of digital content or digital services provided by Artificial Intelligence from the perspective of consumer law: a brief essay

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DOI:

https://doi.org/10.12795/IETSCIENTIA.2021.i01.18

Keywords:

quality, digital content, digital services, Artificial Intelligence

Abstract

In this paper we will analyse whether European consumer law is adapted to the specificities of AI-generated digital content or digital services. More specifically, we will examine the impact of quality as a criterion for assessing satisfaction and the options available to the consumer in the event that the AI-generated content or AI-generated service does not satisfy him/her. This will lead us to argue that the omission of quality as an objective conformity criterion is not justifiable and should be applied anyway, as AI is a developing technology and may not always lead to satisfactory results.

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References

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Published

2021-06-29

How to Cite

García Goldar, M. (2021). He quality of digital content or digital services provided by Artificial Intelligence from the perspective of consumer law: a brief essay. IUS ET SCIENTIA, 7(1), 357–369. https://doi.org/10.12795/IETSCIENTIA.2021.i01.18

Issue

Vol. 7 No. 1 (2021): The lawyer in the digital age: artificial intelligence, robotics, related technologies and biolaw

Section

Artículos

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