Ngurah Gede Sadiartha, A. A., y I. W. Suartina. «THE ROLE OF MEDIATION SATISFACTION OF CRM (CUSTOMER RELATIONSHIP MARKETING) INFLUENCE TOWARD CONSUMER TRUST AT ELITE SANG TUNAS KID COURSES DENPASAR». IROCAMM - International Review Of Communication And Marketing Mix, vol. 1, n.º 3, enero de 2020, pp. 23-29, https://revistascientificas.us.es/index.php/IROCAMM/article/view/11533.